known issues and quick fixes

being fixed in the next update

• Cubase on windows can crash when you remove emit. we've found the cause and the fix is in testing. until the update, this setting should stop it: in Cubase, open Studio › Studio Setup (or Preferences) › VST › Plug-ins and turn on "keep plug-ins in memory until the application quits". if it still happens, please report it with your Cubase and windows versions.
• mac: a pop-up asks to install "command line developer tools" (lipo) after installing emit. you don't need them. press cancel and emit works normally.

quick fixes

• no sound on a live link: tap the page once. browsers don't play sound until you tap.
• phone listeners hear it late: press delay on emit (about 70 ms to start).
• the browser didn't open when signing in from the plug-in: press "browser didn't open? paste a code" and paste the code from the browser.
• a bounce didn't upload: check your DAW is bouncing to Music/emit/Bounced, and the uploader is running and signed in.
• windows says "windows protected your pc": press "more info", then "run anyway".
• the iPhone app says it isn't available in your country: this was fixed on 13 November for the EU; it can take a day or two to appear. you never need the app to listen: links play in any browser.

still stuck? use "need help?" on emit.audio, or report a bug here.